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CRM Evaluation Center

Nov 24, 2009
Today's usage of Decision Support Systems (DSS), combined with vetted CRM knowledge bases, allows organizations to save time and money, achieving better and more reliable/fully-documented decisions, a quantum improvement over the widely-used subjective process of selecting complex enterprise software...
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Managing Customer Returns and RMAs Using Microsoft Dynamics AX (0 Pages)
by Scott Hamilton
Mar 6, 2009 Abstract : Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.
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Preparing for Product Development in Process Manufacturing (0 Pages)
by P.J. Jakovljevic
Mar 16, 2009 Abstract : Combining process industry–oriented product lifecycle management capabilities with process manufacturing–oriented enterprise resource planning ones can help alleviate many of the challenges particular to the process manufacturers, especially in the areas of product development and regulatory compliance.
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Managing Customer Returns and RMAs Using Microsoft Dynamics AX (0 Pages)
by Scott Hamilton
Mar 6, 2009 Abstract : Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.
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Innovation and Change in Human Resources ( Pages)
by Verónica Inoue
Sep 28, 2007 Abstract : Learning Review's Veronica Inoue interviewed two representatives of the Interamerican Federation of Human Resource Management Associations (Federación Interamericana de Asociaciones de Gestión Humana), who attended the Human Management Conference held by la Asociación de Recursos Humanos de la Argentina.
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Qui a besoin du RCI? (6 Pages)
by Anthony Sarno and Robin F. Goldsmith
Jul 14, 2009 Abstract : Dix erreurs communes empêchent les calculs du rendement du capital investi (RCI) d’être utilisés à leur pleine capacité. Il est essentiel, pour le succès des décisions importantes (y compris la sélection de logiciels), d’appuyer le calcul du RCI sur des facteurs quantifiables et d’éviter la prise de décision intuitive.
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Client References - Still A Valuable Part of Vendor Selection? (5 Pages)
by William R. Friend
Aug 24, 2002 Abstract : With application software vendors focusing their sales effort more on the top executives or C-levels (CEO/CFO/COO/CIO) of companies, and less on IT, the establishment of an application software selection methodology in advance of a software purchase becomes crucial. The value in making client reference checks is a critical part of that process.
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Client References - Still A Valuable Part of Vendor Selection? ( Pages)
by William R. Friend
Nov 12, 2003 Abstract : With application software vendors focusing their sales effort more on the top executives or C-levels (CEO/CFO/COO/CIO) of companies, and less on IT, the establishment of an application software selection methodology in advance of a software purchase becomes crucial. The value in making client reference checks is a critical part of that process.
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PeopleSoft on Client/Server and Database Issues ( Pages)
by M. Reed
Nov 1, 1999 Abstract : To address questions for a TEC customer, we interviewed PeopleSoft's Michael Daniels. The conversation covered issues in the areas of client/server architecture and database management as they relate to the PeopleSoft Enterprise Resource Planning suite of products.
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SAP's Dr. Peter Barth on Client/Server and Database Issues with SAP R/3 ( Pages)
by M. Reed
Nov 1, 1999 Abstract : To address questions for a TEC customer, we interviewed Dr. Peter Barth, Technology Marketing Manager for SAP AG in Walldorf, Germany. The conversation covered issues in the areas of client/server architecture and database management used by the SAP R/3 Enterprise Resource Planning suite of products.
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